top of page

Privacy Policy

Who we are

Our website address is: https://www.kwcleaning.ca.

 

This Privacy Policy explains the policies of KW Cleaning on the collection and use of the information we collect when you access our website www.kwcleaning.ca (“The Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.

KW Cleaning is authorized to modify this Privacy Policy at any time. This may occur without prior notice. KW Cleaning will post the revised Privacy Policy on the www.kwcleaning.ca website.

 

COLLECTION AND USE OF YOUR PERSONAL INFORMATION

What personal data we collect and why we collect it

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products you view, what websites or search terms referred you to the website, and how you interact with the website. We refer to this automatically collected information as “Device Information”. 


We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Our website cannot be used properly without strictly necessary cookies.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

Text Marketing and notifications: By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply.

Additionally, when you fill a registration form or otherwise submit your personal information you will be prompted to provide us with following personal information used to contact or identify you.

* Name

* Email

* Mobile Number

* Other information (depending on the form type)

 

DATA RETENTION
When you fill a registration form or place an order through the website, we will maintain your information for our records unless and until you ask us to delete this information.
Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

 

HOW WE USE YOUR INFORMATION

kwcleaning.ca may use your information for the following purposes:

 * KW Cleaning may contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.

 * To update you with news, general information, special offers, new services, and events.

 * Marketing and promotional initiatives. KW Cleaning will use non-specific information gathered from you in order to improve our marketing efforts.

 * Testimonials and customer feedback collection. If you share a testimonial or review about your experience using our Service, it will be shared or otherwise used on the website.

* To fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

HOW WE SHARE YOUR INFORMATION

KW Cleaning does not share your information except, when applicable, in the following situations:

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


Your information may be disclosed also for additional reasons, including:

 * Complying with applicable laws, regulations, or court orders.

 * Responding to claims that your use of our Service violates third-party rights.

 * Enforcing agreements you make with us, including this Privacy Policy.

 

SECURITY

Your information’s security is important to us. www. kwcleaning.ca utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

KW Cleaning is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

 

CONTACT US

For any questions, please contact us through the following methods:

Name: KW Cleaning

Address: 419A Lee Avenue., Waterloo, ON, N2K2G4

Email: contact@kwcleaning.ca

Website: www.kwcleaning.ca

Phone: (519) 774-0012

bottom of page